#Evolving- Clinician Series: Jolie Parker, M.S., CCC-SLP


A few years ago, I became acquainted with Jolie Parker, M.S., CCC-SLP. I was very fortunate to be selected to trial with her medical device, now called the The PhagiaFlex™ 



Through the years I have admired her tenacity and passion for pursuing methods to improve swallowing function!  Her is Jolie’s journey and how she has evolved into the therapist she is today!


The PhagiaFlex™ Journey
By Jolie Parker, MSCCC-SLP

When I first started working with dysphagia patients many, many years ago, I did not see big improvements at all from the exercises I used with patients. In fact, I rarely saw ANY improvements in a patient's actual swallow function.  It seemed like my job was just to observe patients while they ate and then tell them all the horrible, life altering changes I was going to make to their foods and liquids so that they wouldn't choke to death or die from pneumonia. This was not the job I had dreamed of! I wanted to really help people. I wanted them to be able to actually recover and to eat whatever they wanted.
            When I started working with patients who were on PEG tubes and could not eat at all, it absolutely broke my heart. I could not imagine what life would be like if I could not eat. I wanted to help them, to cure them, with every ounce of my being! I kept doing the exercises with them that I had learned in school, and I would literally do the exercises myself while they did them to feel what muscles they worked and how tired the muscles would get. A lot of the exercises really did not seem to do much.
            After a while I narrowed it down to a few good tongue exercises and the Shaker exercise which really made my suprahyoid muscles (under the chin) burn and ache. It seemed logical to me that those muscles would be extremely important in swallowing normally. That's the spot where the magic happens! So, I started really targeting that area and trying to get my patients to work very hard, until they cried "Mercy"! And it worked! We started seeing some actual improvements in swallowing, such as less throat clearing and coughing when eating and drinking, and less wet vocal quality after swallowing. Some of my patients went back for another MBSS and there was noticeable improvement!




            I loved the Shaker exercise especially. I could feel it in my own suprahyoids when I did it, better than any other exercise. But, some of my patients couldn't (or wouldn't) lie down to do the exercise. It was a real hassle, and sometimes not even possible. So, I asked my handy hubby to help me make an exercise device that could provide resistance under the chin, in an upright position. We tried all kinds of things! We came up with some really crazy looking contraptions, but then we finally figured out how to make a beautifully simple and effective S shaped device that fits under the chin and against the chest and really isolates the suprahyoid muscles!
            I had never heard of the term "Chin Tuck Against Resistance" or CTAR at that time. I called mine the "Head Nod Against Resistance" exercise. I also discovered that if I opened my mouth against the resistance, I could feel it in my suprahyoid muscles a lot also. I called that the "Jaw Opening Against Resistance" or JOAR exercise. My focus was always on strengthening the suprahyoid muscles, but recently two of the smartest people I know have suggested to me that these exercises may actually affect the cranial nerves that run through this area, which could be the reason for the great results. That is certainly a possibility, which I really hope someone will research further in the near future! 
            When I started using these exercises with my new device which I called the ISO Swallowing Exercise Device, my patients loved it. They were so much more motivated with this device than I had ever seen patients be with the other dysphagia exercises I had tried. They all wanted to keep the device, and they wanted to practice with it on their own everyday outside of therapy! And they started getting better!
            I saw such a difference in the amount of progress my patients made verses the progress my patients used to make, that I felt like I just had to get this information out to all the people who needed it. But, I learned very quickly that is a very difficult task! I wrote to professors at Universities to try to get them to research my new device. I told them about the great results I was seeing, and some of them seemed interested. They considered it, but then the answer I always got was, "I just don't have time to research this." I was shocked every time I heard that. How can you not have time to research something that can actually make it possible for people to eat again?
            My conclusion was that they must just not believe me about how good it is working. I got very discouraged. I kept trying to find a researcher, a little bit, and I kept posting testimonials and case studies on my website. Money was always tight, so that was all I could really do.
            Little by little, it grew in popularity. We would ask our customers how they heard about us, and they almost always said that someone who had used our device told them about it. Well, that was very nice, but it did not give us any way to multiply that to get the word out to more people, so we were kinda stuck. We tried some small ads, but they never seemed to get us any new customers. We tried selling it for next to nothing, but it didn't change the sales at all, but year after year, more and more people started buying our device.
            Eventually, we started getting orders from some big hospitals and universities, such as Yale, Mayo Clinic, and Cambridge University Hospitals! We even got re-orders for several more from many big hospitals after they tried one and really liked it. That was so exciting, but still, we could not get anyone to research this device.


            Then, one day we received an email from a researcher in South Korea, Jisu Park. He said he had just completed a research study using our device, which we have recently renamed "The PhagiaFlex CTAR Device", and he said the results were very good! He was planning to get his study published in a medical journal and he wanted to know how to reference our device! I can't tell you how wonderful those words were to me.
            Soon after that we started hearing from other researchers saying they were using our device in research studies. When it rains it pours! Jisu Park said he is also working on two more research studies using our devices, including a large study. I am so excited to see the results of all of these studies. I truly believe they are going to discover that these exercises can help people so much. I am so thankful for the researchers who conduct objective tests to provide solid evidence that people can trust, so people can confidently get the help they need.
            It took over a year from the time Jisu Park told us about the research study until it was finally published just last month. This was an accomplishment that my husband and I waited a very, very long time to see come to fruition. It was published in the journal Neuro Rehabilitation. Here is a small exerpt:

Effect of chin tuck against resistance exercise on patients with dysphagia following stroke: A randomized pilot study
"This study investigated the effect of CTAR on the swallowing function in patients with dysphagia following subacute stroke... The experimental group performed CTAR using the CTAR device. The control group received only conventional dysphagia treatment. RESULTS:The experimental group showed more improvements in the oral cavity, laryngeal elevation/epiglottic closure, residue in valleculae, and residue in pyriform sinuses of FDS and PAS compared to the control group (p < 0.05, all)."
PMID: 29562558

We've come a long way since we started this journey back in 2010. We now have 4 different models of the PhagiaFlex™ CTAR Device. We have a regular size hand held, a pediatric size hand held, a table top hands free, and a chest mount hands free device. It's been a very long, frustrating, beautiful, rewarding journey... and I have a feeling we have only just begun!

Jolie Parker, MSCCC-SLP
Alternative Speech and Swallowing Solutions, Inc.

www.alternativespeech.com       

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